Next IT is the provider of conversational AI systems for the Global 5000. We propel businesses into the intelligence revolution with AI technologies that are enterprise ready on day one.
Our customers and strategic partners use our technology to build business-first AI solutions that put them a step ahead of their competition. By combining a proven cognitive platform with an advanced toolset spanning Natural Language Understanding, Natural Language Processing, Natural Language Generation, machine learning, and conversation analysis, we ensure that every enterprise succeeds with AI now and in the future.
From science to solutions, our conversational AI system has been innovating and empowering Fortune 5000 enterprises for two decades to serve their customers and employees better. Our cognitive integration platform powers conversations through bots, assistants, and any other endpoint going beyond streamlining processes to build relationships and grow them.
All told, success is when conversational AI solves a problem that gives your business an unmistakable edge.
At Next IT, we make success happen by collaborating closely with your team, staying focused on delivering the right outcomes, and making your goals into our goals.
Step 1: Know Your Audience
We take the guesswork out of starting. We apply AI and machine learning technologies to analyze the current conversations your audience is having with you to give you an evidence-based proposal on implementing a virtual assistant that will be successful on day one.
Step 2: Trusted Teamwork
Our experts have extensive experience delivering intelligent assistant solutions in some of the most complex environments in the world. We know what it takes to navigate an enterprise and we work with you to deliver a personalized, meaningful, conversational AI experience that represents your brand and improves your bottom line.
Step 3: Rapidly Enhance and Grow
The premise of AI is to never stop expanding, enhancing, and growing the system’s understanding and use cases, and Alme Enterprise Solutions ensures you do just that. That’s why many of our clients have worked with us for over two decades and counting.
Intelligent products that already know your business
Based on real-world experience and industry expertise, we built these customer engagement and workforce support products to speak your language and know your business.
Make it easy for your sales team to get up-to-date product information, leads and projections. And, because your team can converse in their own words, you’ll discover what questions the market has, so you can fine-tune your sales strategy accordingly.
Graphical analysis of KPIs by region and time period
Analysis of brand vs. competitors
Human Capital Management
Equally at home facing inward at your organization as it is facing your potential recruits. Let us streamline your internal HR practices to make a team of happier employees. Answer questions for employees, manage timesheets and more.
Employee data management
Travel, expense reports and reimbursement
Employee training and development
Health and wellness
Leave and PTO
Retirement and separation
IT Help Desk
People are happiest and most productive when their technology is at peak performance. Alme gives your employees, and your IT team, fast access to the tools that will get them - and keep them - up and running.
Ticket request / status
With our proprietary technology, users get instant access to personalized benefit information, cost estimates and help completing forms – saving time and money and making interactions easier for both agents and members.
Billing and statements
From assistance making reservations to helping travelers select the perfect vacation package, our virtual travel assistants are there for your customers every step of the way.
New reservations and bookings
Loyalty & awards
Day of service logistics
Deals, packages and discounts
Seating and accommodation options
Infant, pets, and special needs