RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 44 countries from 9 offices around the globe.
The Personalization Cloud™ is a revolutionary personalization engine that allows you to quickly innovate and deliver personalized, brand centric experiences across the continuum of your customer lifecycle. The result is deep engagement and loyalty from customers. RichRelevance personalization tools create experience continuity across mobile, web, in-store and other sales channels
RELEVANCE IN ACTION
SHOP DIRECT CASE STUDY
Shop Direct were looking for a forward thinking technology partner to take their personalization to the next level. Hear from Kathryn Jones, Onsite Search and Navigation Manager at Shop Direct talk about how they are currently utilizing RichRelevance and the results they are seeing.